Thread: Phoneline dead
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Old 19-10-2005, 21:18   #8
Ignition
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Join Date: Jun 2003
Location: South-East London
Age: 48
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Re: Phoneline dead

If it makes you chaps feel better my phone is dead at the moment, and it might have been that way for the past 5 days. Don't use the phone much but it's certainly been down since Monday (other half thought it'd been plugged into old BT socket so switched to that one + got a dialtone and didn't mention it to me until today).

Is now a good time to mention that availability of phone lines is supposed to be on a notional 5 9's (99.999%) availability?

Will report the fault tomorrow, as ntl don't have 24x7 support for telco, which is appauling imho for the 2nd largest telephone supplier in the country, and makes the 5 9's potentially impossible to achieve as it can take over 12 hours for a customer to report a fault.

Penny pinching buglets
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