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Originally Posted by patrickp
Did you switch the box off to change the cable, gamerdude77? If you did, is it possible that your parents were simply waiting for the internet service to come on without rebooting the box, and when you did so - shazam?
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no Patrick, i didnt reboot the STB..at first i had the icon in the tray that indicates that the modem/STB could not be detected.. then as soon as i plugged the new lead in the icon changed as it detected the STB and i had internet access.