[hurstnicholas]

On Logitech's Harmony website, we are assured that if you want to employ a universal remote to operate your NTL PAce box, the expensive Harmony 885 is the one for you, because:
1) "The Harmony remote can control most types of devices that come with an infrared remote control. However, there are some exceptions listed below:........ Pace cable boxes use an infrared protocol called IRDa. Only the 800 series of Harmony remotes can send these infrared commands".
2) "The Logitech Harmony Remote supports thousands of devices from hundreds of manufacturers. Below is a partial list of manufacturers whose devices we support..... NTL.......Pace.....".
When you use the Logitech softwareto program your remote, it even provides you the codes for the full range of Pace boxes - including my 2000.
Surprise surprise then, that when I chose to buy a 885 for the above, specific reasons and IT FAILED TO WORK WITH THE 2000, Logitech Support, advised me that:
"This device has not been tested with the Pace 2000 digital cable-box and hence may not work."
I have just been robbed of c£150 and you have all been warned