to Cable Forum
Sorry to note you have had problems. While Cable Forum is independent of ntl, the team has developed links wiht senior ntl people that can be used to troubleshoot.
Please PM some details (we will hold them only for as long as is needed to solve your issue), click on my name on the left margin and select from the pull down.
We need:
Your full name (as known to ntl)
Full address including postcode
Phone and email contacts (daytime ideal)
Any account numbers you have been given
Full details of any conversations or other information you have.
We'll pass this all on to ntl and see what they come up with
