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Re: Request Help of NTL Employee
When did this start getting worse for you? I too am a CMX user and I found that things got dramatically worse at the time they upgraded the service earlier this year.
I have had an engineer out, and have even had a new cable pulled through from the green box. Still get regular drop-outs, though. It seems to be a particular problem if the download is maxing out (dl'ing from newsgroups in particular for me).
Do let me know if you choose to go to anoter ISP - I'd be interested in your conclusion. In the mean time, learn to love the silence of a drop out!
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