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So why do we sell more than anyone else if unlimited is so important ?
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1 reason is because you dont clearly tell people it is capped.Hardly as marketable is it having bold letters in their TV adverts.
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e.g.
NTL come sign up with our LIMITED/CAPPED service
yeah they show you the 1-3mb speeds which do look good for the cost yet fail to show you cant really use those speeds for long (and you surely wont when the 10mb comes) but put limited next to an advert alongside someone elses like
AOL's come sign up with our UNLIMITED/UNCAPPED service
and it looks like a poor mans option doesnt it.
(and dont show how cheap/nasty you are by replying if people dont look into details before they sign-up thats their fault,like some members here did last time I brought this false advertising scam up)
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Also with having loads who sign-up NTL also have loads who leave,and I'm sure theres gonna be heaps more.As the softcaps didnt stop most of us doing what we wanted with the connections we paid good money for NTL have changed their policy yet again and brought out the low speed uncapped service.Its 2nd time now theyve back tracked on caps I had a feeling if I along with most others carried on regardless of softcaps,they would come up with some other system of keeping my/our custom without kicking us from our connections.
Dont get me wrong I'll be happy with my £18pm unlimited 512k (Ive only had 1.5mb for a few months from the old 750k so no big deal least its cheaper and the U/L wont change much more than the 12kbs I currently get) its like an all you can eat buffet as long as the restaurant stays open 24-7 you'll do fine.
But everyone wont feel the same as me,once people start being dropped down to 512k unlimited I'm sure users will wake up and see other services offer better deals for costs/speeds and amount you can use.
Basicly its back to square one with what I alongside alot of users here signed up for back when we joined with nynex/cable and wireless all those years ago.Instead of the silly speeds ntl clearly can't afford to offer,or let people actually use most the time which sadly makes the idea of a solid 3mb-10mb speed pointless.Just a shame NTL have given with one hand and taken with the other so much since they took over,by putting everyones speeds+costs up yet not coped with people who wanted to use their new found fast connections.