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I voted PRO(!)
I've never really had any problems with NTL (they fixed my lost BB connection (within 45 minutes on the phone!!))
They installed and then charged me at a cheaper rate for longer than I signed up for.
Telephone service is OK now I get line rental for £5
My MAJOR gripes are:
the CAP - I often download linux software and the 1gb is just not enough!
newsservers - See previous point - files are just not there long enough to download 999mb per day
mail system - constant outages
but it beats my old dialup via freeserve!!!
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