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quadplay · 14-10-2005, 22:32

If your modem has a fault, it will be replaced free of charge - and this does not commit you to a further minimum period in any way. Frequent disconnections (where the SYNC/RDY lights go out on the newer CMs) are NOT normal, and if you call Broadband Technical Support they will investigate.

14-10-2005, 22:32	#6
quadplay Inactive Join Date: Jun 2003 Location: Various Services: 9am, 1pm and 8pm daily Posts: 2,055	Re: Request Help of NTL Employee If your modem has a fault, it will be replaced free of charge - and this does not commit you to a further minimum period in any way. Frequent disconnections (where the SYNC/RDY lights go out on the newer CMs) are NOT normal, and if you call Broadband Technical Support they will investigate.