Quote:
Originally posted by Macready
Basically I sum up the NTL call waiting system as this, and this is honestly from my experiences, im in the south wales area,
Got a problem ? Wait minimum 30 minutes, only about 3 times has the phone been answered within that.
Ringing up to pay ? Wait ? your answered within 30 seconds.
Thats from my personal experience with NTL
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This has been my experience, although my impression is it has improved in the last year or so. When I first got ntl you could get comfortable with a book and sit the phone on loudspeaker next to you for over an hour waiting for someone to answer. These days it's a lot better ... still too long IMO, but better.