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Old 13-10-2005, 12:27   #1
jrhnewark
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Join Date: Aug 2004
Location: London
Posts: 1,267
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Help! SACM connection is dead!

Thank you for looking.

Last night, at around 1.30am, I decided to go and see if the TV had the new channels. Rebooted the STB to get some sort of software upgrade, but no new channels. The 'locked' light on the front of the Samsung didn't become steady, but I could still watch all the existing channels.

Came back into the bedroom to find the RDY light on my AMBIT 200 to be off. "Oh, well", and went to bed - thought it'd be back in the morning.

And it sort of was - it'd had aquired a new IP address. So went to google.com - can't connect. And again - still, no connection.

So I rebooted the cable modem. Went to 192.168.100.1 and checked the levels - all looked alright. Checked Operation Configuration - 150kbps down, 32kbps up. Huh?!? I'm on 1Mbps/100kbps!!

It remains like that. The SYNC and RDY lights are both steady, but the cable modem doesn't seem to be able to aquire an IP address.

Also checking the updates (at 192.168.100.1), there was a failed software download to the cable modem in the early hours of this morning.

Looks to me like the SACM's frazzled, but I'd like a second opinion. I'm not looking forward to talking to Tech Support about this!!

(Yours, a frustrated JRH on dial-up. )
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