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Originally Posted by handyman
I'm sure you replied in another thread that you where 16, thus unable to take out an ntl contract for service, I was just being cheeky.
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I know you were.

But at the same time, I'm still a consumer of NTL products - it's not just the person who pays the bill who has to be happy with the service, as I'm sure NTL realise.
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Just rattles me, wait till you've worked on the other side. Working in a few call centers I have to say ntl do a damned sight better than most.
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I'd rather not!

However, I do sympathise with most CS reps - it's the senior managers I have more of an issue with.