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Macready · 27-09-2003, 02:08

I came to NTL as a customer and was NTL Pro for a while, but now even though I remain a customer I consider myself Anti NTL.

In short I absolutely despise having to ring up NTL for anything, that phone queue system that drives you mad repeating every 15 seconds that your call is important to us isnt bad enough. Its the fact that out of about the 60+ calls ive made to NTL in my time as a customer, only about 10 of them have been actually helpful / led to a resolution.

Thats largely where NTL fails for me.

That and the fact that its expensive for its Telephone and Television services.

27-09-2003, 02:08	#23
Macready Inactive Join Date: Aug 2003 Location: Swansea, Wales Age: 46 Posts: 77	I came to NTL as a customer and was NTL Pro for a while, but now even though I remain a customer I consider myself Anti NTL. In short I absolutely despise having to ring up NTL for anything, that phone queue system that drives you mad repeating every 15 seconds that your call is important to us isnt bad enough. Its the fact that out of about the 60+ calls ive made to NTL in my time as a customer, only about 10 of them have been actually helpful / led to a resolution. Thats largely where NTL fails for me. That and the fact that its expensive for its Telephone and Television services.