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Originally Posted by SMHarman
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Originally Posted by AndyCambs
Strange then that BT have included this for free for all customers now. It enables you to be more selective with your privacy.... 
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Yes but BT has a different technology infrastructure meaning that putting CLID in means putting in hardware at the exchange, for NTL it means putting it in many of the green boxes out on the streets, more smaller bits of hardware, more to go wrong, more cost to install. So at the moment this is a marketing benefit to BT.
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Not forgetting the fact that BT were having to upgrade an awful lot of their exhanges anyway (to digital exchanges) at the time they installed CLID, so, while it probably cost millions to install CLID, it didn't cost nearly as much as it would NTL, and the cost was dwarfed by the cost of upgrading the exchanges.