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wheeze · 12-10-2005, 13:49

Hi,

I need some help from an NTL employee if possible. My bill was a little late being paid. Yesterday i recieved a call from the credit dept asking me to pay which i did straight away over the phone. 1 day later i have lost my phone and all TV channels except 1-5. Surely NTL wouldn't be so incompetent as to cut me off AFTER i have paid my bill? This must be a technical fault right?
Would someone from NTL be kind enough to look into this for me please (PM me). After all i have paid for a service and you are failing to supply it.

Thanks!

12-10-2005, 13:49	#1
wheeze Inactive Join Date: May 2004 Posts: 17	help needed after loss of service Hi, I need some help from an NTL employee if possible. My bill was a little late being paid. Yesterday i recieved a call from the credit dept asking me to pay which i did straight away over the phone. 1 day later i have lost my phone and all TV channels except 1-5. Surely NTL wouldn't be so incompetent as to cut me off AFTER i have paid my bill? This must be a technical fault right? Would someone from NTL be kind enough to look into this for me please (PM me). After all i have paid for a service and you are failing to supply it. Thanks!