[Honeymonster]

Anyone got any ideas how I can coax ntl to fix a particular problem I have? At Nottm University all rooms in halls of residence have a (ntl) phone that you can dial into directly from outside. The problem is the number allocated to the room I want to call just gives number unobtainable when you call it. I've rung the ntl student helpline, spoken to helpful people, reported the problem, got agreement that it is a problem, but the upshot is the problem hasn't been fixed. Of course the students aren't direct customers of ntl and hence have no traction like threatening not to pay the bill.