Thanks for replying.
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The usual way IIRC is just to connect the new machine - when you try to go online, you'll be taken to the registration page. AFAIK you can't just enter a new MAC; you have to let ntl 'see' it. You may have to reboot the computer and STB first, though.
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I've tried that but wasn't getting any connectivity at all.
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If you want to have different computers connected, it can be easier to use a router: that way, you just register the router's MAC address (or it can spoof the address of the machine it replaces) and ntl don't see what's behind that. You can connect whatever you want; you may have to reboot, though.
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I've tried cloning a new address but still no connection.
Do you know how long you have to have the STB switched off before it will poll for a new address?