Thanks for replies. Yes, I've tried an ip address (it's just the address isn't it, no www, just
http://). No there's no proxy server & it isn't set to detect settings. If the modem isn't registered yet should I still be able to ping? - it was the ntl site I believe I was trying (62.253.162.30?). I'm at my own home at the moment so I cannot say for certain what the ip address was, but it wasn't any recognisable error ones, 192 etc. - I've got a note of 66.102.9.147 but that might have been something else.