Cable Forum - View Single Post

11-10-2005, 09:44

Hi, I'm trying to help a friend get connected to ntl with a new cable modem. Initially thought she had problems with spyware etc. so cleared it out & updated everything etc. It works fine on my ntl connection which is through a router. However attaching it to her modem and we get 'page not found' etc. I can ping sites and I haven't altered any settings between connecting pc in my house & then hers. Both use ethernet & I haven't installed correctconnect (I guessed it should work without (which it does when connected to my system)). The modem (one of the new-style ones) appears ok (all lights as should be etc.). As I can ping sites, but cannot connect using IE, firefox, updating AV or anything, where do I go from here please?

11-10-2005, 09:44	#1
tallymanjohn Guest Location: South Leicestershire Services: Sky digital/2.0MbNTL!! Posts: n/a	ntl connection problems Hi, I'm trying to help a friend get connected to ntl with a new cable modem. Initially thought she had problems with spyware etc. so cleared it out & updated everything etc. It works fine on my ntl connection which is through a router. However attaching it to her modem and we get 'page not found' etc. I can ping sites and I haven't altered any settings between connecting pc in my house & then hers. Both use ethernet & I haven't installed correctconnect (I guessed it should work without (which it does when connected to my system)). The modem (one of the new-style ones) appears ok (all lights as should be etc.). As I can ping sites, but cannot connect using IE, firefox, updating AV or anything, where do I go from here please?