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chandleo · 11-10-2005, 09:21

I've had very similar problems at my address, e-mailed ntl to say what a nuisance it was receiving about 3 letters a day from them for the previous occupants and they called me back and said they would not be able to stop sending bills/chasing letters out for the previous occupant as the previous occupant did not change addresses with them and it was all part of the process,

not quite sure what to think, had somebody calling round a few weeks ago (from ntl recovery i think they're called) to collect the box due to non payment of account, which i couldn't understand as i'd always paid direct debit, then he mentioned the previous occupants name which made things clearer.

11-10-2005, 09:21	#12
chandleo Inactive Join Date: Apr 2005 Location: Manchester Services: Virgin TV XL,TiVo & VHD, XL BB, M Telephone Posts: 29	Re: [Merged] Previous Owner Billing Problems I've had very similar problems at my address, e-mailed ntl to say what a nuisance it was receiving about 3 letters a day from them for the previous occupants and they called me back and said they would not be able to stop sending bills/chasing letters out for the previous occupant as the previous occupant did not change addresses with them and it was all part of the process, not quite sure what to think, had somebody calling round a few weeks ago (from ntl recovery i think they're called) to collect the box due to non payment of account, which i couldn't understand as i'd always paid direct debit, then he mentioned the previous occupants name which made things clearer.