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Mauldor · 10-10-2005, 17:44

Letter arrived + Bill for one month + one month in advance, final straw type of thing and rang up when i finished work. I wanted to fully cancel my services but here in lies the problem - the cancellation dept closes @ 5pm - I dont get home from work till after 5pm and no - they do not open on staurday. I am guessing I have 2 options :

1. Write a letter telling them i wish to cancel
2. Let the bill go past the date (i do not pay by D.D.) and then get cut off.

(3rd option - try and call from work but could be on the phone past the 30 mins I get for a break..hmm)

Any ideas?

10-10-2005, 17:44	#1
Mauldor Inactive Join Date: Jan 2004 Location: Scunthorpe Age: 59 Services: 50mbit, Base TV, Base Phone Posts: 437	New Billing and unable to cancel Letter arrived + Bill for one month + one month in advance, final straw type of thing and rang up when i finished work. I wanted to fully cancel my services but here in lies the problem - the cancellation dept closes @ 5pm - I dont get home from work till after 5pm and no - they do not open on staurday. I am guessing I have 2 options : 1. Write a letter telling them i wish to cancel 2. Let the bill go past the date (i do not pay by D.D.) and then get cut off. (3rd option - try and call from work but could be on the phone past the 30 mins I get for a break..hmm) Any ideas?