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ed brennan · 10-10-2005, 13:47

I take Smiley mans point, however, it doesnt explain the fact that no NTL staff appear to be able to contact installation personnel directly during the time of the proposed installation or indeed at any other time during the process. There is no single point of contact or person who co-ordinates the work, therefore the customer can only blame an unattented duty intray

It is also surprising that nobody leaves a calling card or phones. I appreciate that these standers may only apply to my geographical area.

10-10-2005, 13:47	#9
ed brennan Inactive Join Date: Oct 2005 Posts: 3	Re: Installation Woes I take Smiley mans point, however, it doesnt explain the fact that no NTL staff appear to be able to contact installation personnel directly during the time of the proposed installation or indeed at any other time during the process. There is no single point of contact or person who co-ordinates the work, therefore the customer can only blame an unattented duty intray It is also surprising that nobody leaves a calling card or phones. I appreciate that these standers may only apply to my geographical area.