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SmileyMan · 10-10-2005, 12:42

Missed appointments can be many things, Even if they are sent to field the right day i for one have many a time got AM appontments after 13:00 and most of the time they out when i arrived

As for the 4 / 6 engineers install just BB, From what you said it was what we call a 'Full Install' That means the drop cable needed installing to the property as well, This can be a BIG job on some properties and I myself when i did that job had ones that took most of the day, It sounds like the crew where behind and others that had finished their work for the day where helping them finish

10-10-2005, 12:42	#8
SmileyMan Inactive Join Date: Oct 2005 Services: Sky+ / BT Phone / Plusnet BB Posts: 39	Re: Installation Woes Missed appointments can be many things, Even if they are sent to field the right day i for one have many a time got AM appontments after 13:00 and most of the time they out when i arrived As for the 4 / 6 engineers install just BB, From what you said it was what we call a 'Full Install' That means the drop cable needed installing to the property as well, This can be a BIG job on some properties and I myself when i did that job had ones that took most of the day, It sounds like the crew where behind and others that had finished their work for the day where helping them finish