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Originally Posted by Chrysalis
So me and other customers who can see an obvious difference in quality of tech support since the move to india are talking ********, I only speaking from experience nothing else.
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never disputed this fact either way...
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Originally Posted by Chrysalis
Chris so the tech support used to be done by ntl themselves in 2004 but no job cuts after it moved to india, so these people who used to do tech support what happened to them? they got relocated? or they still do it for a select few customers?
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this has been explained many times berfore on this board, selective reading on your part i guess, but what the hell, just for you, il tell you again, Tech support employee's who were employed by NTL were tupe'd/ tranferred to IBM/Manpower, no one lost there jobs directly because of the transfer in swansea, though as i said, there were voulntary redundcies for a handfull of managers 6 months after..... tbh no great loss..
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Originally Posted by Chrysalis
I don't mind been given facts that quality control has been done but I find it offensive barfly that been told what I have experienced is ******** so effectively saying I am either imagining or lying.
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It was your ridiculous comparision to the Nike sweatshops that i thought & still do think is b0ll0x
