View Single Post
Old 08-10-2005, 17:57   #647
Russ
cf.mega poster
 
Russ's Avatar
 
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
Russ has a golden aura
Russ has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden aura
Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by basher
Last month i contacted NTL about free sky sports free for 12 months and was given it as an existing customer ,
this month i was billed for it , and when i phoned i was told it was not free for existing customers they are liars and thieves not to mention the most incompitant company i have ever dealt with they always lie and fob you off to another department diabolical !!!!!!!
First of all, welcome to the forum

Secondly they are not liars and thieves. Many of them give up their own free time to help customers on this site. There are of course some bad apples in the company but they are definately the minority.

Thirdly I think I know the offer you're referring to and as an existing customer, I took it up. I think you need to have the Family Pack in order to qualify.

If you want me to chase this up and see if you indeed can have it, PM me your full name, address and account number and I'll pass it on to our contact in ntl.
__________________
From Jim Cornette:
“Ty, Fy, bye”

Russ is offline