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Re: NTL Indian support centres - a plea to NTL
the last time i spoke to tec in india due to a really slow connection (i'm on 3 meg and was speed testing at 128 kbps ) i was asked to run netstat .
this returned the result that i had 5 ports open, ahh he said, thats why your connection is so slow, to which i replied that he was having a laugh wasnt he?
then he argued that i was only on a 1 mb connection and then said the fault was with my pc and not a fault with my connection.
then he hung up on me.
I e mailed ntl with my issue and my experience with tec support in india and the next time i turned my pc on the problem was resolved
from what i could gather from the conversation i had with him he was way out of his depth
ho humm
s
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