Cable Forum - View Single Post - NTL Indian support centres

Chrysalis · 08-10-2005, 01:11

So me and other customers who can see an obvious difference in quality of tech support since the move to india are talking ********, I only speaking from experience nothing else.

Chris so the tech support used to be done by ntl themselves in 2004 but no job cuts after it moved to india, so these people who used to do tech support what happened to them? they got relocated? or they still do it for a select few customers?

I don't mind been given facts that quality control has been done but I find it offensive barfly that been told what I have experienced is ******** so effectively saying I am either imagining or lying.

08-10-2005, 01:11	#66
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,050	Re: NTL Indian support centres - a plea to NTL So me and other customers who can see an obvious difference in quality of tech support since the move to india are talking ******, I only speaking from experience nothing else. Chris so the tech support used to be done by ntl themselves in 2004 but no job cuts after it moved to india, so these people who used to do tech support what happened to them? they got relocated? or they still do it for a select few customers? I don't mind been given facts that quality control has been done but I find it offensive barfly that been told what I have experienced is ****** so effectively saying I am either imagining or lying.