I ain't slaggin them (excuse the slang). Just curious as to why it eventually took 6 people as well as 4. Was really strange. Mind I did notice they were lifting some turf from my friends lawn. Probably bad access to get the cable through to the green box. Highly amusing though in a kind of way. Maybe the engineers were arranging their Friday night out or something and it was only 2 actually installing it. Anyway at least it was installed, no doubt I will get a call later if it goes wrong, after all I reccomended NTL, as I have never had a problem with their BB service at all and I have been with them for 4 years. It saddens me to read so many posts about how bad they are when imo they aren't. Hey ho, that's life I guess.