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Originally Posted by ed brennan
NTL have missed 4 appointments (3 annual leave day) since May this year. At no point have I had any messages or communication. I myself have called more than 10 times.I have also written without reply. Each time I was informed that a superviser would get in touch(within 24 HR) I got my 1 st call the other day and was informed that a November date has been set. 6 MONTHS!!!!!!!
Is this a record?
Does anyone know what compensation I can request!!
The attitude is that its "Everyones , therefore nobodys fault" Is there any accountability in that company?????????
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6 months for a new install? I'd call that a record and a serious lack of communication (as stated). Can I ask why you didn't go elsewhere for your inet services? Most people would of chosen a different ISP by now.