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Originally Posted by handyman
Try calling tech support and explain the problem , It might just be a bit of ingress on your cable causing it easily solved by a new cable.
As for leicester being a problem for gaming we have one of ntls head end techs from leicester in the cf clan and he reports no issues that i'm aware of.
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What part of the cable....inside or outside the house?
The problem does seem to be covering a large area as my friend in scotland is also experiencing huge packet loss/pings/lag....this has only been over the last month.