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Originally Posted by Rob C
COnvert the account to a dial up / pay as you go one. Rejoin as whatever new name, then setup to connect to your dial up account email. You then retain that, but can phase it out, whilst appearing to be a new customer.
And before anyone says you have to dial in once every few months to keep the dial up account going, I have never done so, yet the email can be used all the time for the many years I've had broadband.
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You can't change a broadband email address to a dialup account and yes, ntl do periodically audit dialup accounts that aren't being used and disconnect them.......