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Re: 2 Year long accidental bill
I don't have the name of who i spoke to... ...I actually just called NTL CS and I was told that the cheque has been raised but unfortunately i couldn't be told the status of it in the 'system'. I wouldn't be surprised if I ended up waiting another 2 or 3 weeks.
The double debting of my account only stopped because I stopped the action through my bank.
I have failed to talk to anyone at NTL who can speed up or action this as a serious complaint since i was just told that there are no managers, line managers of tangable people whom i could speak to in any shape or form.
Any help greatly appreciated.
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