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MovedGoalPosts · 06-10-2005, 15:55

to Cable Forum

Do you have the details of who you spoke to that agreed there would be a refund? Since the call when they agreed to refund, have you had any further contact with ntl?

I assume the double debiting of your account has stopped?

A refund taking 4-5 weeks does seem rather excessive, 7 weeks and counting is far too long.

06-10-2005, 15:55	#2
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: 2 Year long accidental bill to Cable Forum Do you have the details of who you spoke to that agreed there would be a refund? Since the call when they agreed to refund, have you had any further contact with ntl? I assume the double debiting of your account has stopped? A refund taking 4-5 weeks does seem rather excessive, 7 weeks and counting is far too long.