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Originally Posted by Dark Fiber
...I have never had an account specific e-mail or snail mail from NTL, I don't expect to receive the promised notification and code number before the closing date for opting out!
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I never received any email or letter about it either. Is this the sneaky way NTL are gonna forcibly "upgrade"(ha!) us to a pathetic 3gb a month, by not sending us our secret "billing id" (whatever the heck that might be), then upgrading us when we're unable to opt out.