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Originally Posted by Florence
I wonder what will happen to Telewest UK callcentres these guys and Gals must be worried that NTL will ship their jobs offshore.. Infact they should open them up to all NTL customers and ease up with the Offshore centre.
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I'm not surprised - it hardly does anything for my confidence in TW thinking our call centre is going to be bumped overseas. I have already closed/transferred several utilities where the call centres have been outsourced offshore and sincerely hope that the TW service doesn't go down the pan when it gets merged with NThell.
