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Old 02-10-2005, 22:02   #1
sTeDay
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Join Date: Oct 2005
Posts: 3
sTeDay is an unknown quantity at this point
Request Help of NTL Employee

Hi,

I have a 3COM CMX modem that I purchased ~ 5 years ago.

For the past several years, I have found my modem to keep disconnecting and reconnecting immediatly. This happens every 2-4 hours, and its now becoming an annoyance. I wont be downloading / uploading anything when I notice my internet dies, and then comes alive again.

As there isnt a clean method for retrieving the diagnostics from my router, I managed to installed hperterminal and have it logging any disconnections to a text file. If it would be possible for someone to take a closer look for me that would be great, I can provide my MAC, the dumps (look very complex), or anything else you require. I didnt know if I should paste the dump as it gives IPs, MAC Addresses etc ... so would rather keep this private with NTL Employee.

Incidently, I have changed all cables, replace router, had cable modem connected to PC, replaced network cards, replaced PC, and probably anythign else that could be replaced. And yes, I rebooted my computer
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