Cable Forum - View Single Post - computer crashing when connected to internet

Paul K · 02-10-2005, 17:33

How can you be sure? If your pc is crashing while connected to the internet it could be that a file needed by the internet connection harware is damaged and needs replacing.
If it's stable without the internet connected it doesn't automatically point to the modem being at fault. I notice you are connecting via the USB dongle, can you connect via the ethernet cable alone as sometimes it's the USB chipset on the motherboard that cannot handle the connection.
Just re-read your original post and you have tried the ethernet port, odds are that it isn't the modem and could be an issue with your motherboard or installation. Can you try another PC on the connection at all to double check it?

02-10-2005, 17:33	#14
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: computer crashing when connected to internet How can you be sure? If your pc is crashing while connected to the internet it could be that a file needed by the internet connection harware is damaged and needs replacing. If it's stable without the internet connected it doesn't automatically point to the modem being at fault. I notice you are connecting via the USB dongle, can you connect via the ethernet cable alone as sometimes it's the USB chipset on the motherboard that cannot handle the connection. Just re-read your original post and you have tried the ethernet port, odds are that it isn't the modem and could be an issue with your motherboard or installation. Can you try another PC on the connection at all to double check it?