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Dear All,
Anyone who is having channel drop-outs whether they be audio, visual or indeed both should keep a log of what happened, when this happened, on what channel and how long for.
Armeds with this data, please post the details and we will be able to tell you whether this was likely to have been caused by planned work or indeed advise you as to whether you should be calling a fault in.
In short though, if you are experiencing these types of problems between the hours of 06:00 and 23:59 then you should probably be logging a fault anyway as the vast majority of planned work is well out of these hours. The only planned work in these hours tends to be emergency fix for failures.
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