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Originally Posted by Chrysalis
tech support should probably ask you to login to 192.168.100.1 and get the speed from that, since it shows you which config you have.
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Can't do that unfortunately. I've got a Terayon Terajet modem, which doesn't let you do that unlike some of the other SACMs.
Used to be able to use Robin Walker's DOCSDIAG, 'till ntl blocked the use of snmp.