Ok first let me say that I am not an NTL cable user but I am posting this message on behalf of NTL users who are having this problem. This really is pulling at straws but the NTL fault service is so bad I have no choice.
I work at a company called Teamtalk media who run various sporting websites.
In the last week its become apparent that NTL users are increasingly unable to access totalbet.com and ukbetting.com, which we run and we have had around 200 people phone in with this problem since last sunday.
Trying to get through to NTL to report the problem is a complete waste of time. I can't even get hold of a number other than the technical fault helpline to report it. I have logged it with technical support but they can't tell me when its fixed so I have no way of knowing when its sorted.
If your on NTL broadband and can try the following links in your browsers I'd be grateful.
http://www.totalbet.com
http://www.ukbetting.com
If your a technitian for NTL can you please pass this fault on to the relevant people in your company. We don't want to have our(and your) customers waiting for an hour in the que on your support line to report this - As instructed by one of your engineers I talked to. Its beyond rediculous!
Thanks
Tim Jefferies