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To put this into perspective, just 3 requests to have blocks lifted are processed each week from our 1.5 million broadband customer base
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Hmm, this is probably accurate as most people just think the site they want is down or slow or broken, a lot more people than that complained about steampowered.com to NTL on the steam website alone in one day (or said they did anyhow)
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Even so, we will continue to monitor the situation closely and if necessary investigate other alternatives.
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A little ray of hope then..
Perhaps if they really are serious about monitoring closely then they could provide an email address to directly report (suspected) proxy problems ?