[welwynrose]

One of my work collegues got ntl phone & tv installed at my recommendation then asked me about the broadband service and I told her it was worth signing up for - she had the install done a few weeks ago and I assumed everything was fine - today she came into my office and asked if I knew if it would be easy to get a longer broadband lead - I was confused - apparently when the engineer came round for the install she asked about having the broadband installed upstairs in her spare bedroom/office and was told that they didn't drill any holes or anything so she had to have the broadband via her set top box - this is proving to be a problem as she has been given a short lead and has to perch on the edge of her sofa to work on here laptop - she's looking at going wireless but I thought it might be easier for her to get it change to a cable modem in her upstairs room - which is the set up I have - is this possible guys and if so does it cost