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Derek · 28-09-2005, 09:29

I've not personally experienced this but when I worked for T-Mobile (Virgin use their network) it used to happen every so often with numbers not being able to be sent to other networks.

If you phone Virgin mobile with as many examples as possible with the following information they should be able to investigate why they are being rejected.

Your number.
The number being texted.
The postcode you are in when the text is sent.
The approx number of characters in the message to see if it has been split over two messages or not.
Your make and model of handset.
The service centre number entered into the handset

Also if you have another handset you can use to rule out the phone being at fault that would also help.

Unfortunately the service level for SMS is either 24 or 48 hours so they won't be able to do anything about the delay.

28-09-2005, 09:29	#2
Derek Inactive Join Date: Jun 2003 Location: Glasgow Services: SkyHD and Broadband Posts: 9,158	Re: Virgin Mobile texting orange I've not personally experienced this but when I worked for T-Mobile (Virgin use their network) it used to happen every so often with numbers not being able to be sent to other networks. If you phone Virgin mobile with as many examples as possible with the following information they should be able to investigate why they are being rejected. Your number. The number being texted. The postcode you are in when the text is sent. The approx number of characters in the message to see if it has been split over two messages or not. Your make and model of handset. The service centre number entered into the handset Also if you have another handset you can use to rule out the phone being at fault that would also help. Unfortunately the service level for SMS is either 24 or 48 hours so they won't be able to do anything about the delay.