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Originally Posted by Paul
LoL No comment  I'm sure the PM has been sent to the necessary person by now, I'd fill in the responstek form as well, just for the sheer fun of venting your spleen in a way that NTL have to take notice of  |
Thanks,
homealone said she would try to escalate a solution so I shall wait and see.
The responsetek matrix is like those multiple choice questions in exams, you know the right answer but it somehow doesn't appear on the paper !
I will try again.