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Originally Posted by Bob
- A PVR is planned for Q2 2006 and it WILL be HDTV ready
- They have an HDTV plan in place and that will be starting next year into 07
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Rule of thumb for any timeline written by a project manager double it.
So the real timelines likely to be:
PVR: Q4 2006
HDTV: Q4 2007
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Originally Posted by Bob
- A new range of packages will be launched to reward people (more savings) more, the more of the services they take - they will not be a time limit on these
- Loyalty will be rewarded which will be consistant across time and packages
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So the more service you take the cheaper it gets ? Not really a loyalty reward then is it. Loyalty reward should be given to long standing customers who have been putting up with NTL for the last 5 years
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Originally Posted by Bob
- Longer standing customers will take advantage of the new packages as well as one-off freebies such as an engineer coming out to do a health check on your system and perhaps doings some free upgrades to your equipment - this is someway off and they were just boucning ideas off people in the audience of the conference
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I won't hold my breath but I hope they do give long standing customers some rewards for sticking with them. A free PVR and HD screen for example...