[Chrysalis]

Originally Posted by IanUK

Because I've been told that if NTL are not aware of the many proxy related problems/faults/oddities then they cannot fix them - I'm aware that NTL cannot fix this one themselves, but if enough people make them aware of it then they can perhaps put some pressure on Rapidshare (many have tried emailing rapidshare about proxies - they just answer that you need a pay account - fair enough, but other ISP's that don't use proxies can get the stuff for free)

Its just another example of NTL's proxies causing problems that wouldn't affect about 98% of other ISPs' in the same way.

It shouldn't be up to individual users to have to contact site owners to change their coding, virtually every other ISP works fine with Rapidshare, because they don't use proxies.

Ian you have spoken to that exec a number of times now, have you at any point not had his phone number or email address to send correspendance back to him?, the issue here is you are giving your feedback bypassing a lot of brick walls and telling others to send feedback via the normal way which doesnt work.
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Originally Posted by IanUK

I knew Paul M the proxy savour would come along

Yes, 98% is made up, of course it is - I'm an end user not a techie, I just call it as I see it, just like you made up that Freeserve use Proxies (they did about 2 years ago, but don't now - I know I was with them when they quit using them)

AOL do, but as I've said on many occasions - they work fine for all sites I've come across (even rapidshare, but maybe thats luck)

Virgin is NTL I thought ?
If so then they hardly count do they ?

As for US ISP's, I'm in the UK, I don't care about ISP's I can't access, lets make a quick list shall we - to almost, but not quite, back up my 98% plucked from the air figure...

Tiscali,BT,Wanadoo/Freeserve,Demon,Claranet,Nildram,Bulldog,NDO,Pipex ,
UKONline,Easynet,Plusnet,OneTel and tons and tons more - oh and Telewest of course

So afaik, only AOL & NTL that use proxies out of hundreds of UK ISP's - looks like my 98% was roughly accurate to me...

In any case thats academic, I don't want to leave NTL, I'm happy with the service on all levels except the proxies - as I've said to Mick today - I know I'm going to have to lump it, and thats fine - but don't try and pretend that the proxies are a good thing, because they are not, without them web browsing would be far less hassle, but it would cost NTL more money presumably....

so I understand *why* they use them, but I don't have to like it

cheers

Ian

I would go as far as saying 90% of isps dont have transeperent proxies and it probably is a lot more liek you said, as mick hasnt gave me access to the contact I asked him to pass on an idea that those who want it pay £5 for a clean http experience, hopefully he will pass this on, even if 1% of ntl customers paid this which would be about 14000 thats an extra £60k a month in turnover which would more then likely cover the cost of the extra traffic, ntl keep telling us they have plenty spare capacity which they already pay for so higher utilisation doesnt cost them anything and they gain customer satisfaction and turnover from my idea.