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Originally Posted by Bender
i must say i beg to differ. he is a representative of NTL and is one of the customers first points of contact, especially as he is in the customers house installing equipment. An engineer should definately know about the developements of the company he works for. same for any trade if you are facing the customer.
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Why would an engineer, out working in the field, be privvy to what the bods working in development are upto ??? Never heard such twaddle in my life. When everything has been finalised, the rubber stamp has been put on the upgrades and it's ready to go, then you, me and him will know. You know yourself surely that products in development are subject to them being changed so how on earth could they keep everyone up to date especially the chaps in the field who don't see an email system from one month to the next.