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Originally Posted by kevdyas
They stick to a set script too much! They dont help at all and even when the account is validated they are still hard work!
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Do you speak any other language apart from English well enough to converse over the phone with someone? Could you speak another language well enough to understand technical queries etc? Don't forget that the people in these off-shore call centers are not speaking their native language when you call them up, they are often answering the phone at a very early hour in India due to time zone differences and they do their best to try and resolve issues that they may not fully understand themselves.