Cable Forum - View Single Post - NTL Indian support centres

Paul K · 24-09-2005, 07:46

And if someone else rang them and changed your account details or asked for account details without being asked for validation you would be even more annoyed, especially if you then incurred a financial penalty. Validation is there to protect the account holders from fraudulent access to their accounts. There is no point moaning that the person in India or any other call center is doing their job correctly and is looking to protect you from someone gaining access to your account fraudulently.

24-09-2005, 07:46	#58
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: NTL Indian support centres - a plea to NTL And if someone else rang them and changed your account details or asked for account details without being asked for validation you would be even more annoyed, especially if you then incurred a financial penalty. Validation is there to protect the account holders from fraudulent access to their accounts. There is no point moaning that the person in India or any other call center is doing their job correctly and is looking to protect you from someone gaining access to your account fraudulently.