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Old 22-09-2005, 18:05   #12
Soundlab
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Join Date: Sep 2005
Posts: 54
Soundlab is an unknown quantity at this point
Re: Very Poor 2mb Broadband via Set-top Box

Got an engineer coming out next Tuesday evening ... hopefully get the problem sorted then.

Spoken to Broadband Tech Support again this evening and they mentioned something about a MAC address. The MAC address was set when my Broadband was being used at my old address (against my folks PID, etc) and when they try and reset my details for my own connection in my new house the MAC address is resetting itself to the previous MAC address (or something like that).

So, looks like I'm stuck on 400k instead of 2mb for another week or so.

Darren
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