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Originally Posted by jonbr
you'll just have to keep calling them every time it goes down (don't just wait for it to come back on its own). Eventually, they will send a senior engineer who will be ableto resolve it. If they can't, start asking for refunds.
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Unfortunatly, I have to leave the house before 8AM when they open, so I can't call them when I'm there to go through the diagnostic steps.
